Privacy Policy
Last updated: June 16, 2026
Prodigy Supply Co. respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, purchase products, book services, create an account, use gift cards, join memberships, or contact us.
Who We Are
Prodigy Supply Co. provides barber supplies, apparel, shear sharpening services, mobile supply visits, gift cards, memberships, and education/event offerings.
Website: prodigysupplyco.com
Email: support@prodigysupplyco.com
Phone: 773-691-8978
Information We Collect
We may collect information you provide directly, including your name, email address, phone number, billing address, shipping address, order details, appointment or service request details, account login information, gift card or membership-related information, and messages submitted through contact forms or support requests.
We may also collect technical information automatically when you use the website, including your IP address, browser and device information, pages viewed, referring pages, shopping cart activity, checkout activity, search activity, cookies, and similar technologies.
How We Use Information
We use information to process orders and payments, ship products, manage customer accounts, provide customer support, schedule and manage appointments, send order and booking notifications, manage membership and gift card activity, prevent fraud, protect the security of the website, improve our products and services, and comply with legal, tax, accounting, and business obligations.
Payments
Payments are processed through third-party payment providers such as Stripe and/or other enabled payment services. Prodigy Supply Co. does not store full credit card numbers on its website. Payment information is handled by the payment provider according to its own security and privacy practices.
Shipping and Fulfillment
We use order and shipping information to prepare, fulfill, and deliver orders. Shipping carriers and fulfillment-related service providers may receive the information needed to complete delivery.
Appointments and Services
If you book a service such as shear sharpening or a mobile supply visit, we may collect appointment details, service location, phone number, email address, and related notes needed to review, approve, schedule, perform, update, or complete the service.
Email and Notifications
We may send transactional emails related to orders, bookings, account activity, membership activity, gift cards, password resets, and customer support. Marketing emails, if offered, will include an option to unsubscribe.
Cookies
Our website may use cookies and similar technologies to support site functionality, shopping cart behavior, checkout, account login, payment processing, booking tools, gift card redemption, search features, security, and user experience.
Some cookies are necessary for the website and store to function properly. Disabling necessary cookies may affect cart, checkout, account login, payment, booking, gift card, or search functionality.
Third-Party Services
We may use third-party services to operate the website and business, including website hosting, payment processing, email delivery, ecommerce functionality, appointment booking, shipping, security, and customer support tools.
These providers may process information only as needed to provide their services to us or as described in their own terms and privacy policies.
How We Protect Information
We use reasonable administrative, technical, and organizational safeguards to protect information. No website, payment system, or internet transmission can be guaranteed to be completely secure. Customers are responsible for keeping their account login information private.
When We Share Information
We do not sell customer personal information to advertisers.
We may share information with payment processors, shipping carriers, website hosting and technical service providers, email delivery providers, appointment booking tools, professional advisors such as accountants or attorneys, government or legal authorities when required, and business successors if the business is sold, transferred, or reorganized.
Customer Accounts
Customers may create an account to view orders and manage certain account details. Customers are responsible for maintaining accurate account information and protecting their login credentials.
Children’s Privacy
This website is intended for general business and ecommerce use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
Data Retention
We keep information as long as needed for business, legal, tax, accounting, security, customer service, order history, appointment history, and dispute-resolution purposes.
Your Choices
You may contact us to request access, correction, or deletion of certain personal information, subject to legal, tax, accounting, fraud-prevention, and business record requirements.
To contact us, email support@prodigysupplyco.com.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.
Contact
For privacy questions, contact:
Prodigy Supply Co.
Email: support@prodigysupplyco.com
Phone: 773-691-8978