Terms Of Use

Last updated: June 16, 2026

Welcome to Prodigy Supply Co. These Terms of Use govern your access to and use of prodigysupplyco.com, including our website, online store, products, services, bookings, gift cards, memberships, events, content, and related features.

By accessing the website, creating an account, placing an order, booking a service, purchasing a gift card, joining a membership, registering for an event, or otherwise using the website, you agree to these Terms of Use and any additional policies or terms referenced on the website.

If you do not agree to these Terms of Use, do not use the website or purchase products or services from Prodigy Supply Co.

About Prodigy Supply Co.

Prodigy Supply Co. sells professional barber supplies, tools, apparel, grooming products, accessories, gift cards, memberships, services, and education/event offerings.

Website: prodigysupplyco.com
Email: support@prodigysupplyco.com
Phone: 773-691-8978

Related Policies

These Terms of Use work together with other policies and terms posted on the website, including:

Privacy Policy
Shipping & Delivery Policy
Returns & Refunds Policy
Gift Card Terms
Membership Terms
Shear Sharpening Service Terms
Mobile Supply Visit Terms
Events & Education Terms
Any product, service, checkout, booking, membership, or event-specific terms shown at the time of purchase or booking

If a product page, service page, booking page, checkout notice, membership page, gift card page, event page, or written agreement includes more specific terms, those specific terms apply to that product, service, purchase, booking, membership, gift card, or event.

Eligibility

By using the website, you confirm that you are at least the age of majority in your state or jurisdiction, or that you are using the website with the involvement and permission of a parent or legal guardian.

You may not use the website for any unlawful, fraudulent, abusive, harmful, or unauthorized purpose.

Website Use

You agree not to misuse the website, interfere with website security, attempt unauthorized access, submit false information, scrape or copy website content without permission, use automated systems to interfere with site functionality, or use the website in a way that could damage Prodigy Supply Co., its customers, its service providers, or the website.

Prodigy Supply Co. may restrict, suspend, or terminate access to the website if we believe a user has violated these Terms of Use or used the website improperly.

Accounts

Customers may create an account to view orders, manage certain account details, and use available store features.

You are responsible for keeping your account login information private and secure. You are responsible for activity that occurs under your account unless required by law otherwise.

You agree to provide accurate account, billing, shipping, contact, and payment information and to keep that information updated.

Product Information

We try to display product names, descriptions, images, specifications, colors, pricing, availability, and related information accurately. However, we do not guarantee that all product information is complete, current, error-free, or identical to the actual product packaging, appearance, color, finish, labeling, or manufacturer updates.

Product packaging, ingredients, instructions, warranty terms, accessories, included parts, and manufacturer specifications may change without notice.

Customers are responsible for reviewing product details before purchase and for using products safely and according to manufacturer instructions.

Pricing and Availability

Prices, promotions, discounts, membership perks, availability, product counts, and offers may change at any time without notice unless otherwise stated.

We reserve the right to correct errors, update pricing, cancel or refuse orders, limit quantities, or remove products from sale if information is inaccurate, unavailable, or affected by an operational issue.

Product availability is not guaranteed until an order is accepted, processed, and fulfilled.

Orders

Placing an order does not guarantee acceptance of the order. Prodigy Supply Co. may review orders for payment status, inventory availability, address accuracy, fraud prevention, duplicate orders, pricing errors, product restrictions, shipping availability, and fulfillment readiness.

We may cancel, refuse, hold, or request additional information for any order when necessary, including suspected fraud, pricing errors, inventory issues, payment issues, shipping issues, or violation of these Terms of Use.

If an order cannot be fulfilled, Prodigy Supply Co. may contact the customer with available options, which may include accepting a delay, approving a substitute item, receiving store credit where available, canceling an unavailable item, or receiving a refund where required.

Payments

Payments are processed through third-party payment providers such as Stripe and/or other enabled payment services.

By submitting payment information, you confirm that you are authorized to use the payment method and that the information provided is accurate.

Prodigy Supply Co. does not store full credit card numbers on its website. Payment processing is handled by the applicable payment provider according to its own terms, security practices, and privacy practices.

Shipping and Delivery

Shipping, processing, delivery estimates, carrier issues, address accuracy, damaged shipments, missing packages, shipping delays, and related delivery matters are governed by our Shipping & Delivery Policy.

Any shipping or delivery estimate is an estimate only unless clearly stated otherwise. Carrier delays, weather, holidays, high volume, routing issues, carrier service disruptions, and delivery handling are outside of Prodigy Supply Co.’s direct control.

If Prodigy Supply Co. cannot ship an order within the stated or required timeframe, we may contact the customer with available options as described in the Shipping & Delivery Policy.

Returns, Refunds, and Final Sale Items

Returns, refunds, order cancellations, damaged items, incorrect items, missing items, unauthorized returns, restocking fees, store credit, service payments, gift card refunds, membership refunds, and final sale rules are governed by our Returns & Refunds Policy and any more specific terms shown at checkout, on a product page, service page, booking page, membership page, gift card page, or event page.

Unless otherwise approved by Prodigy Supply Co. or required by law, all sales are final.

Manufacturer Warranties

Many professional tools and products may be covered by manufacturer warranties. Manufacturer warranties are controlled by the manufacturer, not Prodigy Supply Co.

Unless we clearly state otherwise in writing, Prodigy Supply Co. does not provide its own separate warranty on manufacturer-branded clippers, trimmers, shavers, dryers, tools, blades, guards, foils, replacement parts, or accessories.

If you need proof of purchase for a manufacturer warranty claim, contact support@prodigysupplyco.com with your order number.

Services and Bookings

Prodigy Supply Co. may offer services such as shear sharpening, mobile supply visits, education sessions, demos, classes, events, and related offerings.

Service availability, pricing, scheduling, approval, cancellation, rescheduling, no-show rules, payment terms, service area limits, and eligibility may vary by service.

Submitting a booking request does not guarantee approval. Prodigy Supply Co. may approve, decline, reschedule, or modify service requests based on availability, service area, operational needs, payment status, customer information, or other relevant factors.

Shear Sharpening

Shear sharpening services may require a minimum booking payment upfront. The payment may be applied toward the appointment total.

Additional charges may apply for extra shears, corrective repair, advanced correction, damaged shears, or work outside the standard service scope.

Specific shear sharpening cancellation, rescheduling, no-show, inspection, and payment terms may be provided on the Shear Sharpening page or booking page.

Mobile Supply Visits

Mobile supply visits may be subject to service area limits, appointment approval, minimum order requirements, delivery or service fees, inventory availability, and separate mobile supply visit terms.

Products shown online may not always be available for a mobile supply visit. Submitting a request does not guarantee product availability, delivery availability, appointment approval, or final pricing.

Gift Cards

Gift cards are subject to the Gift Card Terms and any terms shown at the time of purchase or redemption.

Gift cards are final sale, generally non-refundable, and not redeemable for cash except where required by law.

Gift cards may be subject to product eligibility rules, service eligibility rules, fraud review, verification requirements, and redemption limitations.

Memberships and Subscriptions

Memberships and subscriptions are subject to the Membership Terms and any terms shown at the time of enrollment or checkout.

Memberships may involve recurring charges, renewal terms, cancellation rules, benefit limitations, discount rules, and eligibility requirements.

By purchasing a membership or subscription, you authorize the applicable recurring charge according to the terms shown at checkout and in the Membership Terms.

Membership benefits, discounts, rewards, perks, and included services may change, expire, or be limited unless otherwise stated in writing.

Events and Education

Events, classes, demos, education sessions, and ticketed experiences are subject to the Events & Education Terms and any event-specific terms shown at the time of registration.

Event dates, times, locations, instructors, content, capacity, eligibility, registration terms, cancellation rules, transfer rules, and refund rules may vary by event.

Prodigy Supply Co. may reschedule, modify, cancel, or update an event when necessary.

Promotions, Coupons, and Discounts

Promotions, coupons, discount codes, free shipping offers, rewards, member perks, bundles, and special offers may be subject to additional terms, exclusions, expiration dates, product limits, order minimums, and eligibility requirements.

Promotions cannot be combined unless clearly stated. Promotions have no cash value and may be modified or discontinued at any time unless otherwise stated.

We may refuse, cancel, or adjust a promotion if it is used improperly, applied due to an error, abused, or used in a way that violates the promotion terms or these Terms of Use.

User Content, Reviews, and Submissions

If you submit reviews, photos, comments, feedback, testimonials, messages, or other content to Prodigy Supply Co., you confirm that you have the right to submit that content and that it does not violate the rights of another person or business.

You grant Prodigy Supply Co. permission to use, display, reproduce, edit, publish, and share submitted content for business, website, marketing, customer service, and promotional purposes unless prohibited by law or otherwise agreed in writing.

We may remove or decline to publish content that we believe is false, misleading, offensive, abusive, unlawful, infringing, spam, unrelated, or otherwise inappropriate.

Intellectual Property

The website, branding, text, graphics, images, layouts, logos, videos, icons, designs, and other content are owned by or licensed to Prodigy Supply Co. or its content providers unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, scrape, republish, or use website content for commercial purposes without written permission.

Product brand names, logos, trademarks, and manufacturer names belong to their respective owners. Use of those names or marks on the website does not imply ownership by Prodigy Supply Co.

Third-Party Tools and Links

The website may include links, tools, plugins, payment services, booking tools, shipping tools, embedded content, or other features provided by third parties.

Prodigy Supply Co. is not responsible for third-party websites, policies, tools, content, errors, outages, or practices. Your use of third-party tools or websites may be subject to their own terms and privacy policies.

Electronic Communications

By using the website, placing an order, creating an account, booking a service, joining a membership, purchasing a gift card, or contacting us, you agree that we may communicate with you electronically.

Electronic communications may include order confirmations, shipping updates, booking notices, service updates, account emails, password reset emails, payment notices, membership notices, gift card notices, support responses, and other transactional messages.

Privacy

Our collection, use, and protection of personal information is described in our Privacy Policy.

By using the website, you acknowledge that you have reviewed the Privacy Policy.

Disclaimer of Warranties

The website, products, services, content, and features are provided on an “as available” basis to the maximum extent permitted by law.

Prodigy Supply Co. does not guarantee that the website will be uninterrupted, error-free, secure, available at all times, or free from viruses or harmful components.

Except as clearly stated in writing or required by law, Prodigy Supply Co. disclaims warranties regarding the website, products, services, availability, accuracy, completeness, merchantability, fitness for a particular purpose, and non-infringement to the maximum extent permitted by law.

Limitation of Liability

To the maximum extent permitted by law, Prodigy Supply Co. is not liable for indirect, incidental, special, consequential, punitive, or exemplary damages, including lost profits, lost revenue, lost business, lost data, website interruption, product misuse, service delays, carrier issues, or third-party actions.

Nothing in these Terms of Use limits rights or remedies that cannot be limited under applicable law.

Indemnification

You agree to defend, indemnify, and hold harmless Prodigy Supply Co. from claims, damages, losses, liabilities, costs, and expenses arising from your misuse of the website, violation of these Terms of Use, violation of another person’s rights, unlawful conduct, false information, fraudulent activity, or misuse of products or services.

Force Majeure

Prodigy Supply Co. is not responsible for delays, failures, losses, or disruptions caused by events outside our reasonable control, including weather, natural disasters, carrier disruptions, supplier delays, labor issues, power outages, internet outages, payment processor outages, platform outages, government actions, emergencies, pandemics, civil unrest, or other events beyond our control.

Changes to the Website or Terms

Prodigy Supply Co. may update the website, products, services, pricing, policies, and these Terms of Use from time to time.

Updates to these Terms of Use will be posted on this page with a revised “Last updated” date. Continued use of the website after updates means you accept the updated Terms of Use.

Governing Law

These Terms of Use are governed by the laws of the State of Illinois, without regard to conflict of law principles, except where another law is required to apply.

Contact

For questions about these Terms of Use, contact:

Prodigy Supply Co.
Email: support@prodigysupplyco.com
Phone: 773-691-8978